A one-off charge that is not returned.
It is conformant only as a small, defined, cost-reflective administrative amount; a non-refundable fee materially higher than the genuine cost it represents is non-conformant.
RDRS-DT-01 · Defined Term 20
Non-Refundable Fee
A one-off charge that is not returned, conformant only as a small, defined, cost-reflective administrative amount.
Definition
A one-off charge that is not returned, conformant only as a small, defined, cost-reflective administrative amount.
Part of the Roch Dog Residence Standard (RDRS-01) · Published by Roch Dog
Roch Interpretation
A small one-off admin fee that covers a genuine cost is fine. A large non-refundable fee with no real cost behind it is a deterrent dressed up as a charge.
Examples
Compliant
A small one-off admin fee covering the genuine cost of processing a dog application.
Not compliant
A large non-refundable 'pet fee' with no relation to any actual cost the provider bears.
Published by Roch Dog Inc
RDRS-DT-01 · Last updated 2026-05-23