RDRS-01 · A — Fair and Transparent Terms

A5. Transparent process

Any decision on keeping a dog is made within a stated, reasonable timeframe, with lawful refusals given in writing; a provider cannot dodge this by staying informal.

Standard Requirement

Any decision on keeping a dog is made within a stated, reasonable timeframe, with lawful refusals given in writing; a provider cannot dodge this by staying informal.

RDRS-01 A5 · Pass/fail. Fail this requirement and the outcome is Not Certified.

Any decision on whether a dog may be kept is made within a stated, reasonable timeframe, and any refusal permitted by law is given in writing with reasons.

A provider may not avoid this requirement by handling dog requests informally or without a stated process.

Assessed via Assessed under RDRS-CAF-01 (forthcoming)

Roch Interpretation

Every dog decision has a clock and a paper trail. Skipping the formal process to avoid that does not pass.

Examples

Compliant Dog applications answered within ten working days; any refusal explained in writing.
Not compliant A landlord keeps dog decisions vague and verbal, so there is no timeframe and no written reason.
Published by Roch Dog Inc RDRS-01 · Last updated 2026-05-23