Any decision on keeping a dog is made within a stated, reasonable timeframe, with lawful refusals given in writing; a provider cannot dodge this by staying informal.
Standard Requirement
Any decision on keeping a dog is made within a stated, reasonable timeframe, with lawful refusals given in writing; a provider cannot dodge this by staying informal.
RDRS-01 A5 · Pass/fail. Fail this requirement and the outcome is Not Certified.
Any decision on whether a dog may be kept is made within a stated, reasonable timeframe, and any refusal permitted by law is given in writing with reasons.
A provider may not avoid this requirement by handling dog requests informally or without a stated process.
Assessed via
Assessed under RDRS-CAF-01 (forthcoming)
Roch Interpretation
Every dog decision has a clock and a paper trail. Skipping the formal process to avoid that does not pass.
Examples
Compliant
Dog applications answered within ten working days; any refusal explained in writing.
Not compliant
A landlord keeps dog decisions vague and verbal, so there is no timeframe and no written reason.