Definition
A written statement of the terms on which dogs are kept, given to residents and readily accessible before the point of commitment.
Part of the Roch Dog Residence Standard (RDRS-01) · Published by Roch Dog
A written statement of the terms on which dogs are kept, provided to all prospective and current residents and readily accessible, for example in leasing materials and online, before the point of commitment.
Verbal assurances and informal practice are not a published policy.
Roch Interpretation
The policy has to be written down and findable before someone commits, not handed over afterwards. A rule kept in a manager's drawer is not published.
Examples
Compliant
The dog policy is linked from every listing and included in the tenancy pack before signing.
Not compliant
Dogs are 'usually fine' by word of mouth, but no written policy exists until after the deposit is paid.